I have worked at Lush for two years and I have always wanted to experience a treatment in one of Lush’s 7 spas. There are 11 treatments to choose from with prices between £65-£300.
Lush has spas in:
London Oxford Street
Read the Spa policies where it talks about minimum age, pregnancy information and Vegan treatments.
I gifted my Mother “The Good Hour” for Christmas …. 2016 !! but unfortunately life got in the way and we only got round to finally booking our trip to Poole for our treatment on the 11th July 2018
We booked a double room which was really lovely but of course this required two therapists to be free so bare with the lovely staff and book in advance if this is something you’d be interested in.
The Good Hour is a full body, deep tissue massage lasting an hour with a consolation lasting approximately 15minutes.
After a long, cold and slightly stressful journey we arrived in sunny Poole just before midday. We grabbed some food and I had some lovely Vegan ice cream before we checked into our hotel which is about a minutes walk to Lush.
I had never had a massage before so I was feeling a little anxious but I was also so excited as it would be a new experience and one that I would be sharing with my Mum. I was also looking forward to feeling relaxed a pain free afterwards.
The staff in the shop were lovely and after a brief talk me and my Mum were greeted by Lyndsey who is the head therapist at the Poole spa. We were lead into a kitchen where we sat down surrounded by the sound of bird song. Lyndsey explained the treatment to me and my Mum and she talked us through the massage bars and we got to choose which one we would like. We both chose Wiccy Magic Muscles it has warming Cinnamon Leaf oil and stimulating Peppermint oil. During the treatment a pressure point technique is used where pressure is put onto a particular area of tension, if this technique doesn’t help cold jelly disks are placed onto the area to help. these jelly disks are only used in the Spa and they smelt so nice, I really wish I could remember what was in them and had the opportunity to purchase them.
After our consultation Lyndsey introduced us to Emma who would be my therapist for this treatment. Before we were escorted to the treatment room Lyndsey asked my Mum to something, I won’t reveal what as I don’t want to spoil the magic but at first I couldn’t understand why this was relevant. Emma showed us to the treatment room, it was dark and only light by a dim blue light. She told us to undress down to our knickers while she left the room and to get under the warms towels and when ready to ring a bell that was placed in between our beds. Before Emma left she used what my Mum had made and created the magic, it was so exciting and just added to the whole experience.
Once undressed and under the towels I rang the bell and the ladies came in. Music was playing, it was Sea chanties from the 50’s and 60’s which I know my Boyfriend Jack would have enjoyed as he loves that era of music. The tracks were perfectly selected to go along with each stage of the massage. It was explained to be, and felt like, we were taken on a journey out to sea and brought back again.
The massage felt so lovely but a little uncomfortable at times but this was only when an area of tension was being worked on. I specified that I had particular tension in my neck, legs and lower back and these areas were worked on. The massage started at our necks and worked down to our legs and feet where warm damp towels were used the clean them and create a new sensation. The tension in my neck was gone and when Emma worked on my thighs and calves I felt so relaxed that I could have probably dropped off to sleep, I had tension in places I didn’t even realise. The smell and sensation of the massage bar felt so relaxing too, I smell Wiccy Magic Muscles at work but this was in a different setting and I had never used the bar in this way, only slightly at home when my back is sore or when demoing it on customers arms at work.
When Emma worked on the top of the side of my thighs she found tension that required the pressure point technique. Strangly I found that I started to feel a period pain coming on but just put it down to my usual pains and tried to ignore it. Sadly as the massage went on the pain gradually got worse and I had to ask for a bathroom break. I just wanted to sit and try and compose myself as I felt anxious too. Once composed I went back into the room but unfortunately not for long. As Emma started working on my lower back the pain became so intense that I just couldn’t carry on.
I told Emma that I couldn’t carry on and I kept apologising as I felt so bad and a bit embarrassed. We sat down by the kitchen while I had a cry and offloaded onto Emma about how I really wanted a nice day for me and my Mum and that it would have been so nice to have been pain free for a little while, I know it was my Endometriosis that caused this.
Emma was so kind and just listened to me. She said that I probably picked the wrong treatment for my type of pain and I completely agree. I will be looking into other Lush Spa treatments to find the best one for me.
I was very kindly given a Golden Slumbers bath bomb as a kindness while I had a cup of tea and biscuits. We were also given a massage bar each to take home. Emma went and spoke to a lady called Frankie and they refunded my treatment !! This blew me away and I am so grateful that the lovely staff in Poole did this for me.
Once Lyndsey had finished my Mum’s treatment she too came to check on me. I was worried that my Mum would cut her treatment short as I knew she would be worried about me but I’m so glad she didn’t. I asked Lydnsey if she had told my Mum I wasn’t well and her reply was ”yes I told her you weren’t well and your Mum said – ohh no … that was lovely” we all laughed, I’m so happy my Mum got to experience the full treatment and when I went back into the room to get changed, I had been given a warm dressing gown, my Mum said how amazing the treatment had been for her. My Mum was upset for me but unfortunately we both come to expect things like this to happen to me.
Once dressed we sat down and had a chat with both ladies. Although my treatment didn’t go to plan I still had a great experience and the ladies made us feel so comfortable throughout. I would definitely recommend a Lush Spa treatment and if you can get down to Poole I know you’ll have an fabulous time, especially if you have either Emma or Lydnsey as your therapist.
We went back to the hotel and I did spend the rest of the time we were in Poole in bed unfortunately as I was in so much pain. Endometriosis is unpredictable and as I have had an operation I have scar tissue so I guess during the massage this was aggravated. In no way do I put any blame on Emma, she did nothing wrong. I would advise if you do have any health problems to fully disclose this with your therapist or when making an appointment so the correct treatment can be offered to you.
My Mum would definitely love to have another treatment and I have The Spell in mind for our next one. I’ll be sure to review that too and fingers crossed I won’t have any flare ups this time.